Privacy Policy

At Scrap Car Now, we are committed to protecting your privacy and handling your personal data responsibly. This policy explains how we collect, use, store, and protect your information when you use our website, services, or contact us.

By using our website, you agree to the practices outlined in this Privacy Policy.

Last updated: January 2026

1. Who We Are

Scrap Car Now provides vehicle valuation, scrap, and salvage services across the UK.

If you have any questions about this policy or your data, you can contact us:

📧 Email: contact@scrapcarnow.co.uk
📞 Phone: 07415003320

2. What Information We Collect

To provide accurate quotes and deliver our services efficiently, we may collect the following information:

Personal Information

• Full name
• Email address
• Phone number
• Address or postcode

Vehicle Information

• Registration number
• Vehicle condition
• Mileage and specifications
• Photos (if provided)

Communication Data

• Messages sent via forms, email, or phone
• Records of customer enquiries

Technical Data

• IP address
• Browser type
• Device information
• Website usage behaviour (via cookies/analytics)

3. How We Use Your Information

We only collect data that is necessary to provide our services. Your information may be used to:

• Provide instant vehicle quotes
• Connect you with licensed buyers or collection partners
• Arrange vehicle collection
• Improve our website and services
• Respond to your enquiries
• Send service updates (via phone, email, or SMS)
• Request feedback after your transaction

We do not sell your personal data to third parties for marketing purposes.

4. Sharing Your Information

To complete your request, we may share relevant details with:

• Licensed scrap yards and authorised treatment facilities (ATFs)
• Vehicle buyers within our network
• Service providers (e.g. hosting, analytics tools)

All third parties are required to handle your data securely and in compliance with UK data protection laws.

5. Legal Basis for Processing

We process your data based on:

• Your consent (when submitting forms)
• Contractual necessity (to provide quotes and services)
• Legitimate business interests (service improvement and communication)
• Legal obligations (compliance with UK regulations)

6. Data Storage & Security

Your data is stored securely on protected servers. We take appropriate technical and organisational measures to prevent:

• Unauthorised access
• Data loss
• Misuse or disclosure

While we take strong precautions, please note that no internet transmission is completely secure.

7. How Long We Keep Your Data

We only retain your personal data for as long as necessary to:

• Fulfil your request
• Comply with legal obligations
• Resolve disputes

After this, your data is securely deleted or anonymised.

8. Your Rights (GDPR)

Under UK GDPR, you have the right to:

• Access the data we hold about you
• Request corrections to inaccurate data
• Request deletion of your data
• Restrict or object to data processing
• Withdraw consent at any time
• Request data transfer (data portability)

To exercise your rights, contact us at:
📧 contact@scrapcarnow.co.uk

9. Cookies Policy

What Are Cookies?

Cookies are small files stored on your device that help improve your browsing experience.

We use cookies to:

• Remember your preferences
• Analyse website traffic
• Improve performance and usability

Types of Cookies We Use

• Essential cookies – required for site functionality
• Analytics cookies – track user behaviour (e.g. Google Analytics)
• Performance cookies – help optimise speed and usability

Managing Cookies

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how the website functions.

10. Third-Party Services

We may use third-party tools such as:

• Google Analytics (for website insights)
• Embedded content (e.g. videos, social media)

These services may set their own cookies. We do not control third-party cookie policies, so we recommend reviewing their privacy terms separately.

11. Marketing Communications

We may contact you regarding:

• Your quote request
• Service updates
• Relevant offers related to your enquiry

You can opt out of marketing communications at any time by contacting us.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

We recommend checking this page periodically to stay informed.

13. Your Consent

By using our website and services, you agree to this Privacy Policy and our data practices.